Scott P. Rank

206 W. South St.
Anna, OH 45302
(614) 440-9574

Professional Summary

An accomplished professional with extensive experience in project management and business analysis. Expertise in defining project scopes, engaging stakeholders, ensuring technical feasibility, and driving resource allocation. Proficient in developing detailed project plans, managing scope changes, and collaborating with management to align projects with organizational goals. Adept at conducting research, data analysis, and implementing process improvements to support business objectives.

Professional Attributes

  • Proven ability to work closely with clients to understand their needs and define project scopes.
  • Efficiently conducts research, surveys, and interviews to gain insights into business operations.
  • Expertise in making data-driven recommendations for process improvements.
  • Proficient in developing and implementing new procedures and training to support organizational changes.

Current Role

Project Manager, State of Ohio, Department of Taxation (July 2017 - Present)

  • Implemented 2D barcoded paper forms, resulting in annual savings north of $125K annually through improved processing efficiency.
  • Manage business/functional requirements and testing for new product development in Forms and Data Capture processing.
  • Product owner/lead on the redesign/development of a new website into a WCM CMS website product.
  • Effectively led training of employees in the use of Adobe InDesign and Acrobat, combining layout and JavaScript functions for smarter form design.
  • Assist with Robotic Process Automation (RPA) development initiatives to enhance efficiency.
  • Oversee multiple Finance and Logistics programs and projects, serving as a liaison with various departments, including IT, Procurement, Budget, HR, Labor Relations, and Building Management.

Employment History

Consultant, Various Companies (June 2011 – July 2017)

  • Managed networks and VoIP projects, as well as led the development of voice/data applications, network design/implementation, web design, data redundancy, and backup.
  • Worked with marketing and sales to develop and launch new products and drove product acceptance and sales within the assigned customer base.
  • Conducted research and financial analysis on IT projects in the close-out phase and created a procedure for project close-out processes.
  • Developed processes to facilitate key account opportunities, dramatically improving close ratio and streamlining profitability.

IT Director, Verizon Wireless Premium Retailer (June 2007 – February 2015)

  • Oversaw the development, support, and maintenance of IT infrastructure, including corporate email, file and phone servers, and a 65-person call center.
  • Managed setup processes and installations for 85 location including payment systems, phones, internet, security, and more.
  • Created and maintained company websites and project-related sites.
  • Collaborated with vendors and service providers to ensure departmental needs were met.
  • Reorganized the Technical Services team to improve service levels and career opportunities.
  • Successfully deployed a remote VoIP system, saving over seventy thousand dollars in communication/maintenance costs annually.

Additional Experience

Field Technician/Business Support - WCOIL (2001 – 2011)

Training Specialist IV, Systemax Manufacturing (1997 – 2001)

Professional Skills

  • Team Management
  • Leadership
  • Critical Thinking
  • Problem-Solving
  • Project Management
  • Business Development
  • Risk Mitigation
  • Process Improvement
  • Software Management

Technical Skills

  • Web development - full-stack, database creation, maintenance, JavaScript, PHP, CSS, HTML5
  • Training - remote and instructor-led, curriculum development
  • Software - Proficient in all modern Windows, Linux, and MAC OS Operating Systems
  • Cloud - In-depth knowledge of Amazon AWS products, Wasabi, AWS-CLI
  • Hardware - Up to date on all modern desktop and server hardware
  • Networking - Hardware (routers/switches), Cabling (CAT5, CAT5e, CAT6, Fiber Optics), wireless applications (SonicWall, Cisco, Ubiquiti, Bridge Wave)
  • Graphics/Video/Print - Highly proficient in Adobe Creative Cloud product line

References

References available upon request.